TR Packages
2. Waitlist: - For all landline (except
casual, temporary & service). For WLLmobile (permanent & service).
Certain waitlist details can be changed. Out of
turn and All India shift incoming connections can be centralized
/decentralized. Waitlist process for landline connections (except casual,temporary
& service). Waitlist entry is possible through the offline mode also for
landline connections.
3. Phone number store:- Phone numbers can be
created for all valid levels and can be
marked reserved/blocked.
4. Messages to field: - Messages can be sent
by Commercial Officer to all field units for priority execution, suspension,
return back, continue etc.
5. Advice note release: - Capacity allocation
to be done before bulk release.Advice notes can be bulk released, single
release, cancelled & revised by respective Commercial Officer for land line
connections. For WLL, the release is single for cent/decent. Centralized
release for out of turn and AIS incoming cases.
6. Advice note routing: - Routing is
automatic to the concerned field officer(Outdoor / MDF / Indoor). For WLL
mobile the routing is to Indoor only. For WLL fixed the routing is to outdoor
& indoor.
7. Advice note completion:- Completion of
advice notes is online for all landline (except ISDN) and WLL connections.
However it is possible to complete manual released / system released advice
notes through the offline mode. For ISDN connections, the completion is only
through the offline mode.
8. Subrouting: - COs, DEs-External,
AEs-Outdoor, MDF, Indoor, Test desk can delegate their work to their
subordinates without disclosing their password.
9. Request registration:- Requests for
working lines activities can be registered online. The requests can be approved
/ suspended / cancelled by CO or referred to AO. After approval, the advice
note is generated.
10. Raise D/N: - CO or AO can raise demand note for any activity.
11. Level change: - Level change operations can be done
with/without meter change.
12. Area transfer: - Area transfer can be done for a single number
or in bulk.
13. Disconnections: - The disconnections for
non payment are initiated centrally and flow to AO. After approval, the flow is
to Indoor. Reconnections are initiated by AO and then flow to Indoor. No advice
notes are released. These operations are possible through the offline mode
also.
14. Closures: - The closures for non payment
are initiated centrally and flow to AO and then CO. Advice notes are generated
by CO which flow to the field. Reconnections are through the request
registration module.
15. Fault booking: - This is done online
centralized for the SSA. Then the complaints are routed automatically to the
respective initial testing operators at MDF.
16. Fault routing: - Based on the initial
test results, the fault is routed to the corresponding SFC position (lineman at
outdoor, indoor, MDF, cable). After the fault is rectified, it is routed to the
final test position.
17. Fault clearance: - The fault is checked
at the final test position. It is either cleared or sent back to SFC position.
18. Bulk Billing: - Billing can be done for
all landline, ISDN, Centrex & WLL phones (except casual). The billing can
be done for some or all exchanges. Call records error generation and clearance
is possible. Unaddressed bills are generated for phones not listed in the
commercial database. Group billing ispossible for grouped phones. It is
possible to bill deposits also.
19. Single Phone billing: - This is possible
for any past period, future period or from any past date to current date.
20. Billing periodicity: - Billing can be
done monthly for landline (except STDPTs),WLL, Centrex, ISDN phones. Bi-monthly
billing possible for all landline phones (except PTs), WLL & Centrex. STD
PT billing is fortnightly.
21. Discounts: - Individual bill / Group bill
discounts are possible. Discount on installation charges possible.
22. Bill operations: - A bill can be
cancelled, given installments, disputed or written off. Instant & Final
bills possible for closed connections. Bill adjustments, pay-by-date extension
can be done before payment for a singlebill.
23. Bill payment: - Online payments can be
done for all bills including group bills. This is authorized to a specific
cashier for that day only. After the time expiry of the counter, the daily list
is generated and tallied. The AO will then close the counter through a counter
close module. Online payment processing is then done. Offline payments entry
& processing are also possible through batch control. Receipt cancellation
is possible. Surcharge carry forward, waival is possible through authorisation.
24. Trunk calls: - Trunk call / Phonogram
entry is possible. Trunk rate evaluation is automatic.
25. Refund order: - Refund of registration
deposits is possible if application is cancelled.
26. Ledgers: - Ledgers are generated for
revenue, service tax and surcharge.
27. Voluntary deposits:- These deposits are
adjusted in the bill. Interest calculation module is also available.
28. Dishonoured cheques: - Bounced cheques
can be entered in Dotsoft to nullify the payment.
29. Enquiries: - Enquiries are possible on
all customer related data.
30. Reports: - Various reports are possible
on all customer related data.31. Dotsoft Mail: - Dotsoft users can use this
mail facility and chat even.
Trichur Package
Introduction
The software is developed under SCO UNIX as the operating system
and Oracle – 7 RDBMS. The user should have got basic knowledge of UNIX and
Oracle.
• Billing of all telephone connections except
causal connections
• Billing of Telex
• All payment notings and reconciliation
• Accounting upto preparation of monthly
sub-ledger
• Preparation of periodical standard reports
The software is capable of billing for all facilities without
advising specifically amount to be collected in each case. The billing is
decided as per the parameters fixed which are flexible. The charging pattern is
controlled by following table. The entire operation is menu driven for normal
work.
• Tariff
• Rent_table
• Slab_rent
• Access_rent
• Status_change_chrg
• Update table control though SQL
• Schedule parameters for CTRA 4.0
The following are the Menus available
• MENU–CTRA-MAINTENACE-Flexible Billing –
Schedule
parameters - to generate and regulate billing schedule
• The function of this table is to generate and
regulate the billing
schedules as per the data created
• MENU-CTRA-MAINTENACE-LOCAL STATION-RANGE
ALONE
o To create local stations
• MENU-CTRA-APPLICATION MD ENTRY
o To create master data from manual to
computerized one
• MENU-CTRA-MAINTENANCE-GROUP CODES
o Creation of group codes
• MENU-CTRA-MAINTENACE-TRUNKS-REVERSE-CHARGED
NOS
o For valuation of trunk calls
• MENU-CTRA-MAINTENANCE-PAYMENT-PAY PLACE
o For payment Noting
• MENU-CTRA-SUPERVISOR-DEPOSIT ENTRY
o For creating Application Deposit Registers
• MENU-CTRA-INPUTS-BILLS-MANUAL BILLS
o Creation of Outstanding bills
Maintenance
Master Related
• Usage code
• Class code
• Connection types
• Category code
• Accessory code
• Deposit codes
• VIP codes
• Status code
Creation of local stations with master records
• Advice notes
o Manual procedure for the preparation of
Advice note for entry
o Link to commercial service management system
o Any time process of advice notes
• Metered calls
• Trunk calls
• Phonograms
• Overseas calls
Credit Debit Management
• Credit vouchers
• Debit vouchers
Bill Processing
The telephone billing module is the final processing module which
takes care of
finally performing all the billing related processes and producing
of bills.
The following charges are billed
• Rent billing of main and accessories
• Operator assisted calls billing
o Inland trunk calls
o Overseas calls
o Reverse charged trunk calls
o Phonograms
• Misc. charge billing (shifting installation
charges etc)
• Additional debit and credits
• PCO billing and Telex billing
Tariff
• It is
possible to have divergent types of billing for different types of subscribers.
Tariff is maintained customer class-wise and if a set of subscribers require
different type of billing from the normal billing, create a new class code and
assign that class code to those customers. Then define
the tariff for that class code. Thus separate
billing tariffs can be applied for say business people or heavy callers.
• Bill Number - A unique Bill No. is given for
all bills.
• Each and every telephone is billed
irrespective of the fact whether working not. If the calls are not metered in a
number which is spare, the bill will be removed when the schedule is closed. If
calls are registered in a spare no. bill will be printed as unaddressed. This
will help the AO (TR) to bill the telephones which are working, but the
particulars have not reached the billing centre.
• Billing Group – Helps in
staggering the issue of bills, for enabling
even distribution of work load in billing centre and TRA.
• Schedule – It maintains a schedule table containing details of next years
billing dates, the groups to be billed, the period to be considered for billing
rent and call data. The schedule will be automatically generated.
Billing Procedures
The telephone billing process module consists of the following
sub-modules.
• Open schedule
• Local calls
• Rent
• Trunk calls
• Debit / Credit
• Pay-by-date
• Group Bill consolidation
• Preparation
• Pin code-wise
• Group bill preparation
• Bill printing
• Close schedule
• Credit process
• Process list
• Message entry
• Group consolidation list
• Group print list
The following processes are involved in billing procedure
• Schedule opening
• Local call processing
• Rent processing
• Trunk processing
• Credit / Debit processing
• Bill preparation
• Bill printing
• Schedule closing
Telephone Bills Management
This sub module helps in the maintenance of
the bills in the system. It helps in the creation of new manual bills, printing
of duplicate bills, cancellation of bills, disputed bills management and
enquiry on bills. After issue of bills or after preparation of bills it may
become necessary to make certain corrections due to incorrect feeding of data or
wrong information of data from the exchange authorities. This module
facilitates such corrections which can be done before issue of bills and fresh
one of such corrected bills can be issued without further processing.
Payment Noting:
• Payment of bill are made in post offices,
telecom centres, cash counters of SSA, E-Seva counters, authorized banks,
through ECS etc. Daily lists are received from these centres to the TRA. A list
of all payment places is collected for the whole SSA. In the case of sub post
offices the head post office is also identified. A unique code is to be
allotted for each payment place.
• Arrange for printing of computer daily list
batch control slip form.
This is for writing the control figure for feeding the payment
vouchers. One form is required per day per collection centre.
• Prepare a list of all collection centres with
details such as payment place code, payment place, Head Post Office, previous
month Account Closing date, account head etc.
• New identify the disputed bills and transfer
to the disputed bill register
• Payment noting procedure
o Computer daily list preparation and tallying
with P.O daily list at TRA and transfer to computer centre
o Entry of daily list
o Entry of vouchers
o Computer bill payments
o Application D/N payments
o Other payments
• Data entry at computer centre
o The first phase of payment noting is to feed
the daily list into the computer. This is to be done by the supervisor
o After the daily list entry the bundle is
transferred to other operators for the entry of individual vouchers of
different category
o The computer bill payment can be entered only
after the entry of the daily list of the collection centre
o Application demand note entry
o Other voucher payment noting
o Application demand note enquiry and updating
o Excess / short authorization
o Excess / short confirmation
• Bill transfers
o Transfer of disputed / departmental bills to
outstanding bill register
o Part transfer of departmental bills to
outstanding
o Bill adjustments (cancellation)
Accounting
This module takes care of the accounting related functions of the
TR Billing System. This module does final consolidation of all accounting
transactions for sub-ledger processing period.
The following stages are involved.
• Journal voucher entry
• Write off entry
• Cash refunds
• Adjustment refunds
• Review (Sub-Ledger)
• Sub-Ledger Process
Sub-Ledger Process
The first step is to tally the H.O. summary of payment centres
with daily list form individual collection centres entered into the computer.
The monthly H.O. summary comparison report is taken and tallied afterwards.
Now process the sub-ledger provisionally and
run outstanding bill register and make sure that the individual exchange-wise
Accounts Receivable tallies with the bill register. During this if the computer
locates any daily list for which no vouchers are entered, the process will be
aborted and a list of such items will be produced. The system will also check
for the voucher-wise account tallying and will produce a list of bills /
vouchers in which the debits and credits are not tallying. After rectifying all
these defects the final sub-ledger process can be done. The process can be run
any
number of times so that any corrections can
be incorporated before the final sub ledger is printed. If the sub-ledger is
for the last month of the financial year the system will automatically take up
the financial year and process and all the registers will be prepared for the
next year.
• Public Telephone Billing and Accounting,
Telex Billing and Accounting and WLL Billing and Accounting etc., can also be
managed with this package. Various reports and statements on billing and
accounting can be generated in this package.
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